Comprehensive High Dependency & Urgent Care Transport Solutions in the UK

When it comes to ensuring safe and effective patient mobility, High Dependency and Urgent Care transport is one of the most essential services within the UK’s evolving healthcare system.

Jun 18, 2025 - 11:54
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Comprehensive High Dependency & Urgent Care Transport Solutions in the UK

When it comes to ensuring safe and effective patient mobility, High Dependency and Urgent Caretransport is one of the most essential services within the UKs evolving healthcare system. At 365 Group, we take pride in providing highly specialised medical transport for individuals who need continuous monitoring, complex care support, and immediate access to trained clinicians while in transit. This isnt just about reaching a destinationits about preserving life, dignity, and stability along the way.

Our fleet is equipped with high-dependency capabilities including ventilator support, cardiac monitoring, and oxygen therapy. With a carefully trained team consisting of paramedics, nurses, and support staff, we offer a level of care that goes far beyond the average transport provider. We understand the risks, and we respond with unmatched professionalism.

What Defines High Dependency & Urgent Care Transport?

Unlike emergency response vehicles, High Dependency and Urgent Caretransport focuses on patients whose needs are significant but not time-critical emergencies. These patients are medically stable but require advanced care during travel due to the nature of their health conditions.

Typical use cases include:

Patients transitioning from ICU to recovery wards

Individuals with cardiac arrhythmias or post-cardiac events

Respiratory conditions requiring continuous oxygen or suction

Mental health transport requiring enhanced support

Neurology cases such as stroke or seizure aftercare

Each patients care is managed by staff equipped with not only clinical knowledge but compassion and emotional intelligence. We ensure a calm, stabilised journey from the pick-up point to the receiving medical facility.

Expansive Coverage Across Northern England

Our reach spans a wide geographic footprint, with services tailored to both urban centres and surrounding rural areas. We are proud to deliver consistent and reliable Secure Patient Transport in the following locations:

Every area benefits from our robust dispatch coordination system, allowing for timely responses, live tracking, and immediate escalation protocols if required. We operate 24/7 and are available for bookings at short notice.

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Our Full Range of Transport Services

Non Emergency Patient Transport

This service is ideal for individuals who are medically stable but require assistance during travel due to physical or mobility issues. Whether for hospital visits, clinical appointments, or care home transfers, our Non-Emergency Patient Transportensures a supportive, punctual, and professional experience. These journeys are fully accessible, comfortable, and adapted to patients personal needs.

Secure Patient Transport

Our SecurePatientTransportservice is specifically designed for individuals with behavioural, psychological, or forensic considerations. Every team member is trained in safeguarding procedures and mental health awareness. Vehicles are fitted with necessary protective measures while retaining a welcoming, non-threatening environment for the passenger. We maintain dignity while enforcing safety.

Medical Repatriation

Global or national travel becomes complex when medical needs are involved. Our Medical Repatriationservice assists individuals and families in bringing loved ones back home under medical supervision. We liaise with embassies, insurers, airlines, and medical teams to ensure the return journey is seamless, secure, and clinically compliant. Whether by road or air, our responsibility is total.

Event Medical Cover

Public gatherings require on-site emergency readiness. Our Event Medical Coveroffers fully equipped first-aid stations, paramedics, rapid response units, and ambulance standby. Whether its a concert, festival, or sporting event, our team mitigates risk and ensures immediate care in case of accidents or health issues. Your audiences safety is our priority.

Why Some High Dependency Patients Dont Require Emergency Transport?

Its a common misconception that all patients with complex health conditions need an emergency ambulance. In reality, many medical situations are urgent but not emergencies. Using emergency services for stable high-dependency cases places unnecessary strain on 999 resources. Our specialised transport bridges this gap effectively.

Some reasons why emergency transport may not be necessary:

The patients condition is controlled but needs monitoring

There is a scheduled treatment or transfernot immediate intervention

The journey requires specialised equipment but not emergency triage

The destination facility is expecting the patient, avoiding A&E delays

This tailored level of service ensures high-dependency patients receive continuous medical attention without overloading frontline emergency units.

Why 365 Group Is the Trusted Choice for Medical Transport?

From single hospital transfers to cross-county operations, our team delivers consistency, clinical accuracy, and heartfelt care. We are more than a transport companywe are healthcare partners.

Reasons our clients choose us:

Multi-disciplinary teams on-board every trip

CQC-registered with adherence to national standards

Customised care plans and documentation for every patient

Fully equipped fleet with defibrillators, oxygen, hoists, and wheelchair access

Rapid response within hoursnot days

Empathy-first training for all patient-facing staff

365 Group has built its reputation on excellence, trust, and patient safety. Our enhanced care transport is one of the most reliable solutions in the UK.

High Dependancy & Urgent Care Transport

Frequently Asked Questions (FAQs)

1. Who qualifies for high dependency transport?

Patients who require ongoing medical attention, monitoring, or specialist support but are not in immediate danger often benefit from our high-dependency service.

2. Are family members allowed to accompany the patient?

Yes, we accommodate relatives where space and safety permit, especially if their presence aids the patients comfort and well-being.

3. Can you transfer between hospitals across counties?

Absolutely. We routinely manage inter-hospital transfers and long-distance journeys with complete clinical readiness.

4. What if my loved one has mental health challenges?

Our SecurePatientTransportservice is tailored for individuals with mental health or behavioural complexities. Staff are trained in de-escalation and support techniques.

5. Is this service available on weekends or holidays?

Yes, we operate every day of the year, including public holidays, because medical needs dont follow a calendar.

Let 365 Group Be Your Lifeline in Critical Moments

Choosing the right medical transport provider can be life-changing. At 365 Group, we bring the reassurance of professionalism, the comfort of experienced care, and the precision of trained clinicians right to your doorstep. Every journey is guided by safety, dignity, and commitment.

If your loved one needs specialised support, dont wait. Contact us today and let us provide the gold-standard in High Dependency and Urgent Caretransport. Your safety, your health, your journeyhandled with care and confidence.

365group Since 2015, our medical services have been dedicated to the principle of patient-centered care, ensuring that every aspect of our operations revolves around the well-being and individual needs of each patient. This commitment extends beyond open communication, personalised attention, and a comprehensive understanding of the unique circumstances surrounding every individual we serve.