Secure Patient Transport – Trusted Care by 365 Group
At 365 Group, our secure patient transport services deliver safe, respectful, and medically supported travel for individuals across the UK.
At 365 Group, our secure patient transportservices deliver safe, respectful, and medically supported travel for individuals across the UK. Backed by extensive experience, clinically trained staff, and a patient-first approach, we manage complex, time-sensitive, or scheduled journeys with the highest standards of care and professionalism.
This isnt just about getting from point A to point Bits about safeguarding vulnerable individuals, supporting medical needs, and delivering peace of mind. Whether for urgent transfers or coordinated care routines, our reliable system ensures timely arrivals and a smooth experience throughout.
Discover how our tailored transport solutions have earned the trust of healthcare professionals, families, and local authorities nationwide.
Dedicated to Dignity, Built on Trust
Delivering secure patient transportgoes far beyond simply moving patientsits about ensuring seamless continuity of care throughout every stage of the journey. We provide a solution where standard transport falls short, supporting individuals who require clinical oversight, medical escorts, or customised assistance. Each journey is thoughtfully arranged to reflect the patients condition, the familys concerns, and the destination facilitys expectations.
Our service plays a vital role in reducing delays, easing hospital discharge processes, and maintaining consistent patient care. With 24/7 availability, flexible scheduling, and long-term contract options, were here to provide trusted supportwhether its for a single appointment or ongoing medical travel needs.
Our Coverage Areas
Our service model is decentralised for speed and consistency, enabling us to meet the demand without compromise on quality or timeliness.
Complete Medical Support at Every Step
At 365 Group, we believe that effective medical transportation requires more than just getting from A to B. It demands a deep understanding of patient needs, precision in logistics, and the ability to respond to a wide range of health conditions during transit. Below, we explore each offering in detail, helping you understand when, how, and why theyre needed.
High Dependency and Urgent Care
For individuals who require constant monitoring or support during transit, our High Dependency and Urgent Careprovision is designed to mirror hospital-level attention. This includes patients needing oxygen therapy, cardiac monitoring, or complex medication management.
All our vehicles are medically equipped and our crews include trained medical professionals, ensuring immediate response capabilities en route. Whether transferring from ICU or heading to a specialist appointment, every aspect of care is maintained without disruption.
Medical Repatriation
Returning home after a medical emergency abroad or transferring to another facility within the UK requires sensitive, reliable support. Our Medical Repatriationservice bridges this gap with structured logistical care, offering international and domestic assistance.
We liaise with hospitals, embassies, and insurance providers to coordinate each step. Our multilingual team, real-time updates, and air-side handling ensure families remain informed and reassured throughout the process.
Non Emergency Patient Transport
Not every journey involves urgencybut each one deserves excellence. Our Non Emergency Patient Transportcaters to routine appointments, hospital discharges, community visits, or follow-up check-ups for patients who cannot travel independently.
We help reduce NHS transport backlogs while offering families peace of mind. From stretcher to wheelchair support, we accommodate all needs with flexibility and care. Unlike taxis or public services, our units are staffed with personnel trained in patient safety and communication.
Event Medical Cover
Eventswhether public, private, or corporaterequire proactive medical preparedness. With our trusted Event Medical Cover, we deliver on-the-ground medical support that ranges from basic first aid to paramedic-level response.
Our team manages sports events, festivals, concerts, and community gatherings with full compliance to local health and safety standards. We perform pre-event risk assessments, ensure crowd safety, and respond instantly to any incident, reducing risks and liabilities for organisers.
Why Medical Teams Count on 365 Group?
Many providers offer patient transport, but few deliver the level of care, professionalism, and versatility that 365 Group is known for. When clients choose us, they choose consistency, compassion, and proven expertise in the field. Our secure patient transportservices stand out for their reliability and patient-centred approachmaking us the trusted choice for families, healthcare teams, and organisations across the UK.
Professionally Trained Teams
Each staff member undergoes rigorous training, including conflict management, safeguarding, medical handling, and advanced customer care.
Customised Transport Units
Our vehicles are designed with adaptability in mind, from wheelchair lifts to cardiac monitors, allowing us to cater to every medical requirement.
Real-Time Communication
Families and providers receive live tracking and status updates during transitbecause transparency builds trust.
Regulatory Compliance
We operate under CQC standards, ensuring that every journey meets the highest benchmarks of safety, governance, and medical oversight.
24/7 Operations
Emergencies dont work on a scheduleneither do we. Our booking lines and response teams remain active round the clock.
Frequently Asked Questions (FAQs)
What kind of patients need Secure Patient Transport?
This service is ideal for individuals with mobility limitations, mental health conditions, or medical vulnerabilities requiring supervised travel.
How is Non Emergency Patient Transport different from ambulances?
Ambulances serve urgent cases, while our service supports planned trips where safety and comfort are priorities, without emergency intervention.
Can you help with airport medical transfers?
Absolutely. Our Medical Repatriation service includes end-to-end coordination for international returns, including airport-side medical handovers.
Is your High Dependency service suitable for ICU transfers?
Yes, our units are equipped for critical care transfers and staffed with professionals trained in high-dependency patient handling.
Do you provide Event Medical Cover for small functions?
Certainly. Whether its a local school event or a private wedding, our teams are scalable and customised to your needs.
Were Here to Support Every Step of the Journey
Every life mattersand every journey should reflect that. At 365 Group, we dont just offer secure patient transport; we offer a promise of safety, respect, and compassionate care. Families trust us in their most vulnerable moments. Healthcare providers rely on us to maintain continuity. And patients experience journeys that are secure, smooth, and dignified.
If youre searching for a dependable partner in medical transportsomeone who shows up on time, listens to your needs, and delivers beyond expectationswe are here for you.
Get in touch today and discover how we can help you, your loved one, or your organisation move forwardsafely.
